Employee Spotlight: Angel Leger, ConciergeBlog Jan 2nd, 2018
For our next employee spotlight, we caught up with Angel Leger, our Concierge at Lexus of Calgary.
She is the first face that you see when you walk into the dealership, and the friendly voice that greets you when you give us a call. Angel does a fantastic job of making all Lexus of Calgary guests feel welcome and at home when they stop in.
Learn more about Angel!
Q & A With Angel Leger, Concierge at Lexus of Calgary
Q: What does the concierge position entail and what does your day-to-day look like?
AL: “The concierge position entails having a positive attitude towards each guest that walks through the door of the dealership. My day-to-day here at Lexus is making sure that guest experiences here at Lexus are wonderful, from the moment they step in to the moment they step out.”
Q: How long have you been on the LOC team?
AL: “I’ve been at LOC for 3 months now.”
Q: What makes LOC different from other dealerships in the area?
AL: “LOC is different from other dealerships because we stand up to our motto “Experience VIP Service.” Our goal is to make sure everyone feels welcome here. What I find that makes this dealership different is our complimentary nail salon and a barista. All our guests are welcome to get their nails done, enjoy the massage chairs, and also get a nice warm drink.”
Q: What does LOC’s brand promise mean to you?
AL: “LOC’s brand promise is that we take care of our guests very well and make sure that they are satisfied with us throughout our VIP experience.”
Q: What makes you excited about coming to work each day?
AL: “What makes me excited about coming to work everyday is seeing the customers walk out with positive feedback and letting them leave the dealership with a wonderful experience from staff.”
Q: What kind of car do you drive and what’s your dream car?
AL: “I currently drive an Acura and the next vehicle I want to get is an IS 350 or an RX.”
Q: How do you like to spend your free time?
AL: “I mostly enjoy spending time at home in my free time. I also like spending time with friends and family and doing some activities as well.”
Q: What should first-time visitors know about LOC?
AL: “I think that first time visitors should know that LOC is a good place to be. We provide you with full attention and try our best to meet each guest’s needs.”
Come visit us at Lexus of Calgary, where Angel and the rest of our team work together is to provide VIP service for every guest!