Having lived in Japan, this is the type of service we are accustomed to. We've finally found a place in Canada that meets all of our expectations - all of our future vehicle purchases will be Lexus vehicles.
This is exactly the kind of service most people can only dream of.
We have never enjoyed the car buying process in the past, but Lexus of Calgary changed all that the day we met at the auto show. From bringing out a car for a test drive, arranging for our plates, the showroom pickup and everything in between, has been stress free.
Excellent!! If I would have known about your services earlier I would have bought a Lexus a long time ago!
There is nothing I could suggest to improve the quality of service it truly is five star. This example is representative of many untold others I have experienced that all are a credit to the Lexus brand. If industry prizes or awards are subject to customer feedback consider this a strong vote for this dealership. Because of the Lexus product and this dealership that supports it I will always be a Lexus owner.
I love my Lexus, but even more, I love the treatment that I receive when I take my car in for service or with questions. The Lexus dealership in Calgary provides exceptional service!
Because of the service I have received at Lexus of Calgary in the past, when looking to buy a new vehicle I only look at Lexus. This time, I ended up buying a LX470 and that purchase was solely based on the service I continually receive at your dealership.
Lexus Service is SUCH a pleasure! It is so nice to know that I can rest assured they will fix only what needs to be fixed and only for what they said it would cost AND that my car will be returned to me spic and span and well taken care of. Thank you Lexus!
Your service was impeccable, prompt and simply perfect
As I have come to expect from Lexus of Calgary, the service was wonderful. Everything was perfect. The excellent reputation Lexus of Calgary has for its exceptional detail to customer service is well deserved and it was also a huge factor in my ultimate decision to lease a vehicle from your company.
This was my first experience with the Lexus service department and it was as good as, or better, than advertised. The pick-up and return of my car was timely and the explanation of the service done was complete from both the phone call and the driver. The little touches like the bottle of washer fluid were a pleasant surprise and it went a long way to confirming my decision to go with Lexus. Thank you.
Thanks and keep up being "an island of exceptional customer service" in the automotive industry.
We will be leaving Calgary soon and this was the last service we carried out. I would like to take this opportunity to tell you how satisfied we have been with the care and attention we received from Lexus of Calgary. Your location, facilities, attention to detail and most importantly, the quality of your staff have all contributed to a very special and satisfying experience.
I recently had my Lexus serviced at Lexus of Calgary and once again your service department has not only met but exceeded my expectations. I am delighted with the quality of service provided by your team of professionals. Your staffs pay attention to every detail to ensure that each service call results in a positive experience. Thanks to the entire Lexus team for the wonderful service!
My IS350 was just serviced and detailed at your dealership. It was the best I have ever had done to a vehicle. The Detail work was impeccable! I am a very particular person and really admire the work the detail department did. THANK YOU SO MUCH for the great job you all did on my car.
I would like something noted regarding the amazing service from Scott France and the team at Lexus of Calgary and hope this positive experience with them can be shown as an example to other dealerships who are a far cry from what they offer.